At Mchina, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights as a customer.
Information We Collect
When you place an order or create an account with us, we may collect the following:
- Your name, email address, and phone number
- Your delivery address
- Payment method details (processed securely — we do not store card or M-Pesa credentials)
How We Use Your Information
We use your information solely to process and fulfil your orders, send you order updates, and respond to your enquiries. We do not sell your data to any third party.
Sharing Your Information
We share your delivery details with our courier and logistics partners only to the extent necessary to deliver your order. These partners are not permitted to use your data for any other purpose.
Cookies
Our site uses cookies in two ways:
- WooCommerce cookies — used to maintain your shopping cart and session while you browse
- Analytics cookies — used to understand how visitors use the site so we can improve it. No personally identifiable information is shared with analytics providers.
You can disable cookies in your browser settings, though this may affect how the site functions.
Your Rights
You have the right to request access to the personal data we hold about you, ask us to correct or delete it, or object to how we use it. To make a request, get in touch using the details below.
Contact Us
If you have any questions about this policy or your personal data, please reach us at:
- Email: hello@mchina.store
Last updated: May 2026